WYLON® Wolong Xinyun Cloud Platform Service Agreement

This is an agreement between you and Qianshi Xinyun (Shanghai) Technology Co., Ltd. and its affiliates (hereinafter “Qianshi Xinyun” or “we”). Before you begin to trial or purchase the products or services of the WYLON® Wolong Xinyun Cloud Platform (hereinafter the “Platform”), please fully read, understand, and accept the entire contents of this Agreement.

Last updated: 2026-06-24.

Once you check a box, click “Confirm” or “Agree” on a web page, proceed to the next step, or otherwise choose to accept this Agreement (subject to the specific process set out on the registration page), or once you use the products or services of the Platform (whichever occurs earlier), it indicates that you and we have entered into this Agreement, and that you agree to accept this Agreement as well as all of the terms of any modifications or supplements that we may make to this Agreement at any time in the future.

If you cannot accurately understand or do not agree with any content of this Agreement, please do not use the products or services of the Platform for the time being. When you agree to this Agreement by clicking to confirm, checking a box, or other means on a web page, or when you actually use the products or services of the Platform, it indicates that you and we have reached agreement on this Agreement and that you agree to be bound by it. For the Platform's detailed data use policy, please refer to the Privacy Policy.

1. General Provisions

1.1 Purpose of the Agreement and Basis for Its Conclusion

In order to regulate the rights and obligations between the operator of the WYLON® Wolong Xinyun Cloud Platform (i.e., “Qianshi Xinyun”) and the user (hereinafter the “User”), to safeguard the lawful rights and interests of both parties, and to maintain the normal operating order of the Platform, this Agreement is formulated in accordance with the Civil Code of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China, and other laws and regulations.

1.2 Scope of Application of the Agreement

This Agreement applies to the User's registration for, login to, access to, and use of all cloud services and related technical support services provided by the Platform—including computing, storage, networking, databases, security, big data, and artificial intelligence—through various terminals or means such as desktop, mobile, and API interfaces.

1.3 Platform Services

Based on large models, we provide users with various artificial intelligence services. The model, based on the information input by the User (hereinafter the “Input”), outputs corresponding content as a response through computation and inference (hereinafter the “Output” or “Generated Content”). The Input and Output content are collectively referred to as the “Content”.

1.4 Risk Notice

Artificial intelligence and machine learning are rapidly developing fields of research, and we have been working hard to improve our services to make them more accurate, reliable, safe, and beneficial. However, given the uncertainty and probabilistic nature of machine learning, the use of our platform and services may, in some cases, produce inaccurate Output results, and we cannot guarantee the timeliness of the Output. In addition, owing to technical factors, our Output may also be unable to exhaustively present the content you want. Therefore, please note the following when using the products and/or services of the Platform:

1. Please do not regard the Output as the sole source of fact or as absolutely true information; you need to assess the accuracy and applicability of the Content yourself. Apply or share it reasonably according to your purpose and scenario of use, so as to avoid adverse effects caused by erroneous or inappropriate content;
2. The Output cannot be used as a substitute for professional advice in fields such as medicine, law, finance, and education;
3. Do not directly use the Generated Content to make decisions that may have legal or other significant effects on individuals, including but not limited to decisions concerning an individual's credit, education, employment, housing, insurance, legal affairs, medical care, or other important matters;
4. The Output does not represent the views of Qianshi Xinyun. If the Output mentions any third-party product or service, this does not mean that the third party endorses the content, or that the third party is affiliated with Qianshi Xinyun. We specifically remind you that, if you choose to use the web-search function, we will, in accordance with your instructions, automatically search for information publicly published by third parties to help respond to your Input and will display the search sources; the search sources are all created or provided by third parties, and the Output of the products and/or services of the Platform may be the model's integration of information in the search sources, for your reference only, and does not mean that the Platform approves of or agrees with any position or viewpoint in the content of the web links, or that the Platform makes any endorsement of the authenticity, accuracy, or reliability of the content in the web links.

2. User Registration and Account Management

2.1 Registration Eligibility

1. Individual users: If the account is used by an individual, you shall ensure that the certified subject is an adult with full civil capacity. If the user is a minor or lacks the civil capacity to use this Service, registration and certification shall be completed by a legal guardian with full civil capacity, and the legal guardian shall be responsible for the account and its use.
2. Enterprise/organization users: If the account is used by an enterprise, you shall ensure that you have the lawful authorization granted by the enterprise to register for and use this Service, and shall complete certification on behalf of the enterprise, with the enterprise being responsible for the account and all acts under the account. If you voluntarily accept this Agreement or use this Service as a representative of an enterprise or other entity, “you” refers both to you personally and to that enterprise or entity; the enterprise or entity you represent shall bear legal and financial responsibility for your acceptance of this Agreement or your use of this Service, and shall likewise be responsible for the access to or use of your account by other individuals associated with your entity (including but not limited to any employee, agent, or contractor).

2.2 Account Registration and Information Maintenance

Before using the products or services of the Platform, you may register an account by means such as a mobile phone number, or log in via the linked third-party accounts displayed on the login interface, filling in true, accurate, lawful, and valid relevant information as required, and confirming your agreement to this Agreement and other related rules and policies. Where linked login via a third-party account is involved, you shall ensure that the relevant third-party account you use has completed real-name registration; you must ensure that the identity information and account information you provide are true, accurate, lawful, complete, and valid, and update them in a timely manner to ensure that the information remains valid. If you choose to refuse to provide identity information, or the information you provide is inaccurate, untrue, or non-compliant, or we have reason to suspect that it is erroneous, false, or unlawful material, you may be unable to use the products or services of the Platform, or some functions may be restricted during use.

In addition, you shall not be the subject of any trade restrictions, sanctions, or other legal or regulatory restrictions imposed by any country, international organization, or region. If there is evidence to prove, or we determine in accordance with the relevant rules, that you have engaged in improper registration or improper use of multiple accounts, we may take measures such as freezing or closing the account or refusing to provide services; and where this causes losses to us or relevant parties, you shall also bear liability for compensation.

The means by which we accept and handle users' requests to access, copy, correct, supplement, or delete personal information are as follows:

(a) Querying and copying the user's personal information

The user may query and copy personal information by contacting us. We may charge the user a reasonable fee depending on factors such as the purpose, number, and frequency of the user's requested queries.

(b) Refusing or restricting the processing of the user's personal information

The user may, by contacting us, refuse or restrict our processing of personal information.

(c) Correcting and supplementing the user's personal information

If the user finds that personal information is inaccurate or incomplete, the user may correct and supplement personal information by contacting us.

(d) Deleting the user's personal information

The user may request that we delete personal information when any of the following circumstances occurs:

1. We collected the user's personal information unlawfully, without seeking the user's consent;
2. Our processing of the user's personal information violated the requirements of laws and regulations;
3. We used and processed the user's personal information in breach of our agreement with the user;
4. The user no longer uses our products or services;
5. We cease to provide services to the user.

If the deletion of other information is also involved, the user may request the deletion of personal information by contacting us, and we will provide a reply within 15 working days. After we delete personal information from our servers, we may not immediately delete the corresponding data from backup systems, but will delete this information when the backups are updated.

2.3 Account Use and Information Maintenance

1. After successful registration, you personally have the lawful right to use your account and bear full legal responsibility for all acts under your account (including but not limited to operations, data, and fees). If you choose to top up/pay to purchase services, you shall ensure the legality of the payment account and payment method. You shall keep your account safe; the account is limited to use by the registered user or by the enterprise/organization itself, and may not, in any form, be leased, lent, transferred, sold, shared, or provided to others/third parties without authorization for their use.
2. You shall ensure the security of your account, password, and API keys (including credentials such as AccessKey, SecretKey, and access tokens) by yourself. All acts under the account will be deemed your acts, whether or not such acts were authorized by you, or carried out by you, your employees, or third parties (including your contractors or agents). If your account is leaked or stolen, please be sure to contact us as soon as possible; if your API key is leaked or stolen, you may delete or reset the API key through your account as soon as possible. Any service impact or loss caused by the leakage of an account or API key, or by an unauthorized subject using your account, shall be borne by you. When we have reason to suspect that your account or API key has been leaked, or that your use of the account may endanger your account security and/or the information security of the Platform, we have the right to temporarily suspend your service or refuse to provide the corresponding service, in order to protect the security of your account and the Platform.

2.4 Account Deregistration

You have the right to deregister your account by submitting an account deregistration application on the Platform. Before deregistration, you must settle all fees and retain/export/delete important data. However, after you deregister your account, the information, data, top-up amounts, and/or paid benefits within the account will be unrecoverable, so please proceed with caution. After you deregister your account, we are still required, in accordance with the requirements of laws and regulations such as the Cybersecurity Law of the People's Republic of China and the Data Security Law of the People's Republic of China, to retain your corresponding registration data and activity records. If you engaged in any unlawful or breaching conduct in the course of using this Service prior to deregistration, we still have the right to exercise the rights stipulated in this Agreement.

3. Rights and Obligations

3.1 Your Rights and Obligations

1. You have the right to use the products or services of the Platform in accordance with this Agreement, and to provide feedback and file complaints. Your use of the products or services of the Platform shall comply with relevant laws and regulations and this Agreement, and shall comply with other related agreements, rules, and policies that we publish on the relevant pages of the products or services of the Platform.
2. You may not use the products or services of the Platform to engage in unlawful or non-compliant conduct, or other conduct that may endanger national security or the public interest of society, infringe the lawful rights and interests of others, or disrupt the operating order of the Platform.
3. You may not transfer any rights or obligations under this Agreement; any such attempt will be deemed void.
4. Rights and responsibilities of enterprise/organization users: The User shall ensure that the enterprise/organization qualifications submitted are true, lawful, and valid, and shall bear full management responsibility and legal responsibility for the use of all accounts of the enterprise/organization (including but not limited to administrator accounts and member accounts). Enterprise/organization administrator users have the right to allocate account permissions and personnel permissions to accounts that join the enterprise organization; any data leakage, non-compliant use, computing-power abuse, etc., caused by improper internal permission management within the enterprise/organization shall be the sole responsibility of the enterprise/organization.

3.2 Our Rights and Obligations

1. We will provide the products or services of the Platform to you in accordance with laws and regulations, actively perform our statutory obligations, protect cybersecurity, data security, and your personal information, protect the lawful rights and interests as well as the physical and mental health of minors, do our best to maintain the secure, stable, and continuous operation of the products or services of the Platform within existing technology, and strive to improve and enhance the technology to safeguard your experience in using the products and services. However, due to technical and resource constraints, we cannot guarantee that the products or services of the Platform will always be able to respond to all of your needs in a timely manner; we ask for your understanding.
2. If you engage in conduct that violates laws, regulations, this Agreement, or the Platform rules, we have the right to take corresponding measures, including but not limited to notifying you to rectify, blocking or deleting your content, suspending or reclaiming some or all of your benefits (including top-up/paid benefits), freezing, closing, or transferring your account, and refusing, suspending, or ceasing to provide products or services to you.
3. You understand and agree that the cloud platform products and/or services we provide are in a state of continuous iteration, and the Platform has the right to adjust and take offline relevant functions in accordance with upgrades to technology, models, and security policies, including but not limited to model versions and computing-power specifications. Adjustments that may have a material impact on the services will be announced in advance on the Platform, and the User's continued use will be deemed acceptance of the changes.
4. We have the right to modify the relevant contents of this Agreement from time to time in accordance with changes in national laws and regulations and the needs of actual business operations, and to announce such changes in advance on the Platform system, website, etc., so as to notify users. The modified terms shall take effect on the date specified in the announcement. If you continue to use this Service, it indicates that you agree to and accept the modified Agreement and are bound by it; if you do not agree to our modification of this Agreement, please immediately stop using this Service.

4. User Usage Norms

4.1 When registering and using your account, you shall:

1. Bear full responsibility for the authenticity, legality, and validity of the registration and payment information; your registration information such as account name, avatar, and profile, as well as other personal information, shall not contain unlawful or harmful information, and you shall update the registration information in a timely manner to ensure it remains valid, and shall not impersonate others (including but not limited to impersonating another's name, designation, trade name, avatar, or any other means sufficient to cause confusion) to register an account or use the products or services of the Platform;
2. Keep your account safe and bear legal responsibility for all acts under that account;
3. Not maliciously register accounts, including but not limited to frequent registration, bulk registration, and similar conduct;
4. Not, in any form, transfer, lend, lease, or provide the account to others for use;
5. Not make payments through unofficially recognized or any unlawful payment channels, and ensure that the source of funds you use for payment is lawful, and not use the products or services of the Platform by fraudulent or other dishonest means;
6. Other unlawful and unreasonable registration and use of the products or services of the Platform.

4.2 When submitting Input to the products or services of the Platform, you shall:

1. Ensure that such Input does not constitute any state secret or other data that may adversely affect national security or the public interest, and does not infringe the intellectual property rights, portrait rights, reputation rights, honor rights, name rights, privacy rights, personal information rights and interests, or other lawful rights/interests of any person and/or third party;
2. If your Input involves personal information, please ensure that you have obtained the informed consent of the relevant personal information subjects (where sensitive personal information is involved, separate consent shall be obtained), or have taken anonymization measures that comply with legal requirements; otherwise, do not upload it to the Platform; under no circumstances may you input the sensitive personal information of minors under the age of fourteen;
3. If your Input involves business information (especially trade secrets), please be sure to ensure that you have the right to process the corresponding business information and trade secrets; at the same time, please carry out necessary de-identification before uploading, so as to avoid adverse business impacts and losses.

4.3 You may not use the products or services of the Platform for any unlawful or improper purpose that violates laws and regulations, infringes the public interest, or infringes the lawful rights and interests of us and/or any third party, including but not limited to:

1. Use for dangerous purposes that may have serious harmful effects on physical health, psychology, society, or the economy, or that violate science and technology ethics;
2. Conduct that violates laws and regulations, national policies, or public order and good morals (such as publishing unlawful information, network attacks, telecommunications fraud, virtual-currency mining, gambling, etc.);
3. Use to engage in conduct that infringes intellectual property rights or trade secrets, or that otherwise violates business ethics;
4. Use to leverage advantages in algorithms, data, platforms, etc., to engage in monopolistic and/or unfair-competition conduct;
5. Use to engage in fraud, deception, misleading, or deceptive activities;
6. Use to infringe privacy and/or lawful personal information rights and interests, such as unlawfully collecting or disclosing personal identity information or educational, financial, and other protected records, including but not limited to addresses, telephone numbers, email addresses, the numbers and features in personal identity documents (such as ID-card numbers, social-security account numbers, passport numbers), or credit-card numbers;
7. Use in any other manner prohibited or restricted by laws and regulations, or that may harm the public interest or the lawful rights and interests of us and/or any third party.

4.4 You may not use the products or services of the Platform to produce, reproduce, or publish unlawful information containing any of the following content:

1. Opposing the basic principles established by the Constitution;
2. Endangering national security, divulging state secrets, subverting state power, or undermining national unity;
3. Harming national honor and interests;
4. Distorting, vilifying, profaning, or denying the deeds and spirit of heroes and martyrs, or infringing the name, portrait, reputation, or honor of heroes and martyrs by means of insult, defamation, or otherwise;
5. Promoting terrorism or extremism, or inciting the commission of terrorist or extremist activities;
6. Inciting ethnic hatred or ethnic discrimination, or undermining ethnic unity;
7. Undermining the state's religious policy, or promoting cults and feudal superstition;
8. Spreading rumors, or disrupting economic and social order;
9. Spreading obscenity, pornography, gambling, violence, murder, or terror, or abetting crime;
10. Insulting or defaming others, or infringing the reputation, privacy, or other lawful rights and interests of others;
11. Other content prohibited by laws and administrative regulations.

4.5 You may not use the products or services of the Platform to produce, reproduce, or publish harmful information containing any of the following content:

1. Using exaggerated headlines where the content is seriously inconsistent with the headline;
2. Hyping up affairs, scandals, misdeeds, and the like;
3. Improperly commenting on disasters such as natural disasters and major accidents;
4. Containing sexual innuendo or sexual provocation that readily gives rise to sexual associations;
5. Displaying gore, horror, or cruelty that causes physical or mental discomfort;
6. Inciting discrimination against groups, regional discrimination, and the like;
7. Promoting vulgar, philistine, or kitsch content;
8. Content that may induce minors to imitate unsafe behavior and behavior contrary to social morality, or induce bad habits in minors;
9. Other content that adversely affects the network ecosystem.

4.6 You may not engage in the following activities that endanger cybersecurity, the operational security of this Service, or its operating order:

1. Activities that endanger cybersecurity, such as unlawfully intruding into networks, interfering with the normal functioning of networks, or stealing network data—for example: using unauthorized data or accessing unauthorized servers/accounts; forging the full or partial names of TCP/IP data packets; attempting, without authorization, to probe, scan, or test the weaknesses of the systems or networks of the products or services of the Platform, or otherwise undermining cybersecurity; accessing networks or computer systems without permission and deleting, modifying, or adding stored information; attempting to interfere with or undermine the normal operation of the systems or websites of the products or services of the Platform, intentionally disseminating malicious programs or viruses, or otherwise undermining or interfering with normal network information services;
2. Providing programs or tools specifically used for activities that endanger cybersecurity, such as intruding into networks, interfering with the normal functioning of networks and protective measures, or stealing network data;
3. Knowingly providing others engaged in activities that endanger cybersecurity with assistance such as technical support, advertising promotion, or payment settlement;
4. Reverse-engineering, disassembling, decompiling, translating, or otherwise attempting to discover the source code, models, algorithms, or the source code or underlying components of the systems of this Service;
5. Writing or using any automated scripts, programs, or tools (including but not limited to bots, crawlers, scheduled tasks, etc.) to simulate manual operation, so as to achieve automatic, bulk use of our products or services;
6. Repeatedly and en masse performing identical or similar operations, submitting identical or similar content at high frequency, and the like, thereby interfering with the normal operation and order of the services;
7. Without our authorization, using the products or services of the Platform to develop or serve applications, products, services, or models that may compete with the products or services of the Platform;
8. Without our authorization, copying, transferring, leasing, lending, selling, or providing sub-licenses or further licenses of all or part of the products or services of the Platform;
9. Using the products or services of the Platform beyond the licensed scope, or otherwise potentially abusing the products or services of the Platform;
10. Using resources beyond the service specifications, or maliciously occupying or abusing platform resources (such as bandwidth, computing power, storage), thereby affecting the normal operation of the Platform or use by other users;
11. Other conduct that endangers cybersecurity, the operational security of this Service, or its operating order.

4.7 You may not maliciously circumvent the information content security management and risk-prevention mechanisms of the products or services of the Platform by any of the following means, including but not limited to:

1. Malicious circumvention conduct, including but not limited to using variants, garbled characters, characters, homophones, and similar means to evade service detection in order to input or generate unlawful speech;
2. Conducting malicious attacks, inducement, and poisoning by means of impersonating identities, reverse induction, jailbreak attacks, and the like;
3. Deleting, tampering with, or concealing the labels we have applied to AI-generated content (including conspicuous labels visible to the naked eye on the generated content, as well as covert labels implanted into the metadata files of the generated content by specific technical means), or other conduct that violates the Measures for the Identification of AI-Generated and Synthetic Content;
4. Other conduct that maliciously circumvents the information content security management and risk-prevention mechanisms of this Service.

4.8 Handling of Violations

5. Privacy Policy and Protection of User Information

5.1 The Platform processes user Input data, inference data, and log data solely for the purpose of providing services, and will not, without authorization, use them for model training, commercial use, or external sharing. User business data and uploaded content are retained only as necessary during the period the service exists; after the user deregisters the account or the service is terminated, the Platform will complete data cleanup or anonymization within 180 days, and log data that laws and regulations require to be retained will be kept for the minimum statutory period.

5.2 We attach great importance to the protection of user information and will diligently and prudently protect the security of user information; for details, please refer to the WYLON® Wolong Xinyun Privacy Policy.

6. Intellectual Property, Confidentiality, and Other Rights

6.1 For the purposes of this Agreement, “intellectual property” refers to all patent rights, copyrights, moral rights, personality rights, trademark rights, goodwill, trade-secret rights, technologies, information, materials, and the like, including intellectual property and ownership existing before the execution of this Agreement and any that may exist or may exist in the future, as well as all intellectual property that is pending application, registered, or renewed under applicable law.

6.2 You understand and confirm that, apart from the relevant right holders who shall enjoy rights in accordance with the law, Qianshi Xinyun enjoys all rights permitted within the scope of laws and regulations (including but not limited to intellectual property rights such as copyrights, trademark rights, and patent rights, and other rights) in the Platform and the products and services of the Platform (including but not limited to software, technology, programs, code, model weights, user interfaces, web pages, text, charts, layout design, trademarks, and electronic documents). You may not access, sell, license, lease, modify, distribute, copy, transmit, display, publish, adapt, edit, or create any derivative works of any such intellectual property; we strictly prohibit you from using any intellectual property for any purpose not expressly licensed in this Agreement, and the rights not expressly granted to you in this Agreement are reserved by us. For the Platform's detailed data use policy, please refer to the Privacy Policy.

6.3 Both parties shall strictly keep confidential the other party's trade secrets, technical information, business data, customer materials, plans, computing-power data, and undisclosed technical materials that they come to know in the course of the services involved in this Agreement. The confidentiality obligation shall not lapse upon termination of this Agreement.

6.4 Provided that you comply with the following matters and on a lawful and compliant basis, you may use the results produced through the products or services of the Platform in a manner that meets legal requirements:

1. Your use of the products, services, and Output of the Platform will not transfer or infringe any intellectual property (including not infringing our intellectual property and the intellectual property of other third parties);
2. If we, in our discretion, consider that your use of the Output violates laws and regulations or may infringe the rights of any third party, we may at any time restrict your use of the Output and require you to cease using the Output (and delete any copies thereof);
3. You may not represent that the Output of the large model is human-generated, and you are required to perform the corresponding labeling obligations in accordance with the relevant legal provisions;
4. You may not violate any model provider's licensing authorization, usage restrictions, or intellectual-property-related provisions. You agree that we are not liable for any Output content or results that you or any third party claim arise from the technical services we provide;
5. The User shall strictly comply with the Interim Measures for the Administration of Generative AI Services and other relevant provisions. You are solely responsible for the compliance of the prompts, data, and materials you input; you may not input unlawful, non-compliant, infringing, or confidential data, may not remove, tamper with, or block the Platform's AI-generated content labels, and may not falsify human-generated content. Without the written permission of the Platform, you may not use the Platform's service data or Output content to train third-party large models.

6.5 User Usage Data. We may collect, or you may provide to us, diagnostic, technical, and usage-related information, including information about your computer, mobile device, system, and software (“User Usage Data”). We may, for the purposes of platform maintenance and operation and within the scope permitted by law, use, maintain, and process the User Usage Data or any part thereof, including but not limited to:

1. Providing and maintaining the platform services;
2. Improving the products and services of the Platform or developing new products or services. For the detailed data use policy, please refer to the Platform's Privacy Policy.

6.6 Feedback. If you provide us with any suggestions or feedback regarding the products or services of the Platform or any other Qianshi Xinyun products or services (“Feedback”), you hereby assign to us all rights and interests in the Feedback, and we may freely use the Feedback and any ideas, know-how, concepts, technologies, and intellectual property contained therein. Feedback is deemed our confidential information.

7. Disclaimers and Limitation of Liability

7.1 You understand and agree that, in the course of using the products or services of the Platform, you may encounter the following circumstances that cause the service to be interrupted. We will promptly cooperate with the relevant departments to actively resolve them. However, for losses thereby caused to you, we shall be exempt from liability:

1. Force majeure events, including but not limited to natural disasters, government acts, the promulgation or adjustment of laws, strikes (excluding internal labor disputes of either party), turmoil, and other objective circumstances that cannot be foreseen, avoided, or overcome;
2. Reasons attributable to underlying carriers, including but not limited to technical adjustments by telecommunications departments, the destruction of telecommunications/power lines by others, and the installation, transformation, or maintenance of telecommunications networks/power resources by telecommunications/power carriers;
3. Cybersecurity incidents, such as damage from computer viruses, Trojans or other malicious programs, or hacker attacks;
4. Your use of the products or services of the Platform by means other than those stipulated in these terms or the agreement applicable to the relevant services;
5. Your improper operation, or failures of your computer software, system, hardware, communication lines, or other third-party resources;
6. Other circumstances not attributable to our fault, or that we cannot control or reasonably foresee.

7.2 You understand and agree that the products or services of the Platform are provided on an as-is basis according to what can be achieved with existing technology and conditions, and we cannot guarantee that the products or services of the Platform are free of defects. We will use our best commercial efforts to ensure the continuity and security of the products or services of the Platform; at the same time, please understand and agree that we are not responsible for any problems caused by third-party products and/or services, nor do we make any express or implied warranties with respect to the following matters:

1. That the products or services of the Platform are continuous and uninterrupted, instantaneous, secure, or error-free;
2. That your use of the Platform or services can fully meet your requirements and purposes of use;
3. That we will or are able to correct all defects or errors of the Platform;
4. That the products or services of the Platform will be compatible with your content, or with any other hardware, software, system, service, or data not provided by us;
5. That the official website and services will not be damaged by malicious programs or hacker attacks;
6. Other circumstances that we cannot control or reasonably foresee.

7.3 Except as otherwise agreed in writing, we are not liable for any indirect, incidental, special, or punitive damages and losses (such as profits, opportunities, third-party expenses, goodwill, or damages), whether based on contract, warranty, tort, or any other theory of liability, and regardless of whether the possibility of the foregoing loss or damage was known or should have been known.

7.4 The total aggregate amount of compensation for all liability that Qianshi Xinyun and its affiliates, officers, directors, employees, agents, suppliers, and licensors bear to you (whether arising from warranty, contract, or tort (including negligence)), regardless of the cause or manner of conduct giving rise to it, shall not exceed the total amount of fees you paid to the Platform in the 12 months preceding the relevant liability event. Nothing in this Agreement limits or excludes liability that applicable law does not permit to be limited or excluded.

7.5 We will provide computing power, model inference, and cloud platform services in accordance with industry-standard cloud-service practices, and will do our best to ensure that the service is stable and available. Planned downtime and brief service interruptions arising from version upgrades, system maintenance, hardware iteration, and data-center operations of the products and/or services of the Platform fall within the scope of normal operations and maintenance; Qianshi Xinyun need not bear liability for breach of contract, and will endeavor to announce them in advance. Service unavailability caused by non-human faults, force majeure, carrier faults, or network fluctuations shall not be deemed a breach by the Platform.

8. Fee-Charging Policy and Taxes

8.1 You understand and agree that some products or services provided by the Platform may incur usage fees, after-sales fees, or other fees (hereinafter “Fees”). By choosing to use the products or services of the Platform, you agree to the pricing and payment terms applicable to you as stated on the registration platform (subject to documents such as our pricing/payment terms/top-up agreement as updated from time to time), and you agree that we will accordingly monitor your usage data in order to complete billing for the products or services of the Platform. The pricing, payment terms, and top-up agreement are hereby incorporated into this Agreement by reference.

8.2 You agree that we may add additional fees for new products and/or services, increase or modify the fees for existing products and/or services, may set different prices and fees according to your actual location of use, and/or cease providing any service at any time.

8.3 Without our written consent, or unless the Platform has other relevant policies, once a payment obligation arises it is irrevocable, and fees already paid will not be refunded.

8.4 Where any government-required taxes and fees exist, you will be responsible for paying the taxes related to all of your use/activation of the products or services of the Platform.

9. Rules for Use by Minors

9.1 If you are a minor under 18 years of age, you may use the Platform and related products or services only after carefully reading and agreeing to this Agreement under the guardianship and guidance of, and with the consent of, your guardian.

9.2 We are deeply aware of the importance of the personal information and product-use safety of minors, and will, in accordance with the requirements of laws and regulations, take corresponding security protection measures to do our best to ensure the personal information security and product-use safety of minors. In view of this, we have formulated these rules for use by minors.

9.3 Minor users and their guardians understand and confirm that, if you violate laws and regulations or the contents of this Agreement, you and your guardian shall, in accordance with the law, bear all legal liability that may thereby be incurred. Special reminder to minor users: (a) Use of the Platform and related products or services should be under the supervision and guidance of your guardian, learning to use the network correctly within a reasonable scope, avoiding addiction to virtual cyberspace, and developing good internet habits; (b) You must abide by the National Youth Network Civilization Convention: be good at online learning and do not browse harmful information; communicate honestly and amicably and do not insult or defraud others; strengthen self-protection awareness and do not casually meet online friends; safeguard cybersecurity and do not undermine network order; be beneficial to physical and mental health and do not indulge in virtual time and space.

9.4 The Platform does not actively collect the personal information of minors, and if it discovers information of minors collected without the consent of a guardian, it will delete it immediately.

10. Suspension and Termination of Service

10.1 You have the right to terminate the service at any time in accordance with the deregistration process. If you violate laws and regulations, this Agreement, or the Platform rules, or infringe the lawful rights and interests of the public, us, or third parties, we will terminate the service as appropriate.

10.2 For the needs of overall service operation, we have the right to decide, in light of specific circumstances, on the setup and scope of services/functions, and to modify, interrupt, suspend, or terminate this Service.

10.3 If the service is terminated due to reasons attributable to you, the benefits within your account will be terminated at the same time, and no compensation or indemnification can be obtained. If the service is terminated due to reasons attributable to us, and you still have paid benefits not yet enjoyed within the service term, we will provide you with appropriate compensation in accordance with the principle of fairness.

10.4 You understand and agree that, with respect to your conduct that violates this Agreement and relevant laws and regulations, we may make an independent judgment, including a comprehensive determination based on your various information and behavioral data or other interactions, and may, without notice, take against you measures including but not limited to warning reminders, ordering rectification within a time limit, restricting account functions, suspending or stopping user benefits or quotas (including canceling paid benefits without compensation), suspending use, closing the account, prohibiting re-registration, deleting relevant content, and other disposal measures. We have the right to announce the handling results and to decide, in light of the actual circumstances, whether to restore use.

10.5 You shall independently bear all legal liability arising from your breaching conduct, or any claims or demands asserted by third parties. Where this causes any loss to us, you shall fully compensate us (including but not limited to the litigation fees, arbitration fees, attorney fees, notarization fees, announcement fees, appraisal fees, travel expenses, investigation and evidence-collection fees, compensation, liquidated damages, settlement costs, administrative penalty fines, and the like incurred by us in safeguarding our rights).

11. Governing Law and Dispute Resolution

11.1 The validity, interpretation, modification, performance, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (for the sole purpose of clarifying the applicable law, excluding the laws of the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and the Taiwan region).

11.2 Disputes arising from this Agreement shall be resolved by the parties through friendly negotiation. If negotiation fails, either party may bring a lawsuit before the people's court with jurisdiction at the location of Qianshi Xinyun.

12. Miscellaneous

12.1 Your understanding and acceptance of this Agreement shall be deemed your understanding and acceptance of the contents of all constituent parts of this Agreement. Once you use the products or services of the Platform, you and the Company are bound by all constituent parts of this Agreement.

12.2 Where any part of the contents or clauses of this Agreement is invalid, partially invalid, or unenforceable for any reason, this shall not affect the validity of the other contents and clauses.

12.3 In accordance with changes in relevant laws and regulations and the needs of Qianshi Xinyun's service operations, we may modify and update this Agreement from time to time, and the revised Agreement will replace the pre-revision Agreement. When using the products and/or services of the Platform, you may review and learn of the modifications and updates in a timely manner. If you continue to use the products and/or services of the Platform, it shall be deemed your agreement to the revised contents; when a related dispute arises, the latest service agreement shall prevail. If you do not agree to the revised contents, you have the right to stop using the services involved in this Agreement.

12.4 After this Agreement is terminated or rescinded, the clauses of this Agreement concerning intellectual property, confidentiality obligations, limitation of liability, data compliance, dispute resolution, and compensation and accountability shall continue to be valid.

12.5 If you have any questions about this Agreement or the products and/or services of the Platform, or need to file a complaint, report, etc., you may contact us by the following means: Email support@wylon.cn.

12.6 This Agreement takes effect from the time you select “Agree” on the Platform (subject to the specific process set out on the registration page), and its term is the entire period of cooperation between the parties. Unless otherwise agreed in this Agreement or separately agreed in writing by the parties, this Agreement remains continuously valid during your use of the products or services of the Platform.