Terms of service

These Terms of Service (“Terms”) govern your access to and use of the wylon website, dashboard, APIs, SDKs, and related services (collectively, the “Service”). By creating an account or using the Service, you agree to be bound by these Terms.

Last updated: 2026-04-22.

1. Service description

wylon provides access to large language model inference over a hosted API, including real-time chat completions and asynchronous batch inference. We may add, modify, or discontinue features from time to time; material changes will be announced on the dashboard or via email.

2. Account & eligibility

• You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.
• You are responsible for all activity under your account and for keeping your credentials, API keys, and SSO configuration secure.
• You must provide accurate, complete contact and billing information and keep it current.
• Organization owners are responsible for the actions of members they invite.

3. Your rights

Subject to your compliance with these Terms and payment of applicable fees, wylon grants you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal or commercial purposes. You retain all rights to the inputs you submit and, to the extent permitted by law, to the outputs generated from those inputs.

4. Your obligations

You agree to use the Service only in compliance with these Terms and applicable law. You will not:

• Reverse engineer, decompile, or attempt to extract model weights or training data.
• Use the Service to develop a competing foundation-model product.
• Submit content that infringes intellectual property, privacy, or other third-party rights.
• Generate content that is illegal, defamatory, harassing, hateful, or sexually exploitative of minors.
• Use outputs to make automated decisions with legal or similarly significant effects on individuals without appropriate human review.
• Attempt to disrupt or probe the Service (denial of service, excessive probing, unauthorized scanning).
• Resell or sublicense raw API access to third parties without a written reseller agreement.

5. Content & intellectual property

As between you and wylon, you own the inputs you send and the outputs returned to you. wylon owns the Service itself, including models, software, documentation, and trademarks. You grant wylon a limited license to process your inputs and outputs solely to provide, secure, and troubleshoot the Service. Abuse-detection signals may be retained longer as described in the Privacy Policy.

6. Fees & payment

• Fees are described on our pricing page and in your dashboard at the time of purchase.
• Prepaid balance is non-refundable once consumed; invoiced customers pay net-30.
• Taxes are your responsibility unless we are legally required to collect them.
• Overdue invoices may incur suspension and a 1.5 % monthly late fee, to the extent permitted by law.

7. Warranties & disclaimers

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. Model outputs may be inaccurate, incomplete, or offensive. wylon disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

8. Limitation of liability

To the maximum extent permitted by law, wylon’s aggregate liability arising out of or in connection with the Service will not exceed the greater of (a) fees paid by you to wylon in the twelve months preceding the claim, or (b) USD 100. wylon is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data.

9. Suspension & termination

We may suspend or terminate your access immediately if we reasonably believe you have violated these Terms, failed to pay, or created risk for wylon or other customers. You may close your account at any time from the dashboard. On termination, your right to use the Service ends and any unused prepaid balance may be refunded per the Billing page.

10. Minors

The Service is not intended for children under 18. If you are a parent or guardian and believe a minor has created an account, contact us to have it removed.

11. Governing law & disputes

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-laws rules. Disputes will be resolved exclusively in the courts located in Beijing, unless your country’s mandatory consumer-protection law provides otherwise.

12. General

• Changes: We may update these Terms; material changes take effect 30 days after notice.
• Assignment: You may not assign these Terms without our consent; we may assign to an affiliate or acquirer.
• Severability: If any provision is unenforceable, the remainder stays in effect.
• Entire agreement: These Terms and any order form you sign form the entire agreement between us.

13. Contact

Questions about these Terms? Email legal@wylon.cn.